As of 10:30am today (Nov 2, 2015), our server is under recovery from some incident. You may experience some difficulty loading website or having access to your website back office (member portal).
We will post update on this issue here.
Sorry for any inconvenience this may have caused.
Thank you for your patience and understanding.
Any emergency support needed. please email our support team at firstname.lastname@example.org
12.00pm the incident was caused by some accidental fiber cut near our server area. It is still under fixing.
1.00pm not fully recovered yet. You may find your website loading sluggish.
2.30pm partially recovered
5.30pm 90% recovered
7.00 fully recovered